Quick Answer
You can only restore from a backup during initial setup. On a phone already in use, go to Settings → General → Transfer or Reset iPhone → Erase All Content and Settings, then choose Restore from iCloud Backup or Restore from Mac or PC at the Apps & Data screen. Restoring replaces everything currently on the device, so verify a usable backup exists first.
Check the Backup Before You Erase Anything
This is the step that turns a routine restore into a disaster when skipped. Confirm the backup exists and is recent.
- iCloud: Settings → [your name] → iCloud → iCloud Backup. Read the Last Successful Backup timestamp. If it is weeks old, tap Back Up Now and wait for it to finish.
- Mac (Catalina and later): open Finder, select the iPhone in the sidebar, and look under Manage Backups.
- Windows or older macOS: in iTunes, Preferences → Devices lists every backup with its date.
Restoring From an iCloud Backup
- Erase the device: Settings → General → Transfer or Reset iPhone → Erase All Content and Settings.
- Work through setup until the Apps & Data screen appears.
- Choose Restore from iCloud Backup and sign in to your Apple Account.
- Pick the backup by date and size. Take the most recent one unless you are deliberately going further back.
- Stay on Wi-Fi and on power. Settings and data come down first; apps and media continue downloading in the background afterwards.
The progress bar reaching the end does not mean the restore is finished. Apps refill over the following hours, and photos can take considerably longer on a large library.
Restoring From a Computer
Faster than iCloud and not limited by your upload speed, which makes it the better choice for large libraries.
- Connect the iPhone by cable and trust the computer if prompted.
- Open Finder on macOS Catalina or later, or iTunes on Windows.
- Select the device, then Restore Backup.
- Choose the backup by date and enter the encryption password if you set one.
- Leave the cable connected until the iPhone restarts and reaches the Home Screen.
What a Restore Does Not Bring Back
A backup is not a complete image of the device. Several categories are excluded by design.
- Anything already synced to iCloud — iCloud Photos, Messages in iCloud, Notes, and Contacts are not inside the backup. They redownload from iCloud separately, which is why photos can trickle in for days.
- App binaries — the backup stores app data, not the apps. They are refetched from the App Store, so an app removed from sale will not return.
- Apple Pay cards and Face ID data — never backed up, for security reasons. Reconfigure both by hand.
- Passwords and Health data — only from an encrypted backup.
If the Restore Stalls or Fails
The common causes are mundane. Not enough free space on the target device will fail a restore outright, so check that the iPhone has room for the backup size. An unstable Wi-Fi connection will stall an iCloud restore; move closer to the router and keep the screen awake.
A backup made on a newer iOS version cannot be restored onto an older one. Update the iPhone first, then retry.
Once you are back up and running, it is worth thinning what gets backed up in the first place. Old device backups sitting in iCloud are usually the largest single item — see deleting old iCloud backups and our notes on slow backups.
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